These Terms of Service and End User License Agreement (the “Terms”) are a binding agreement between you and Mirri Diabetes LLC (“Mirri,” the “Developer,” “we,” “us,” or “our”) governing your access to and use of Mirri’s diabetes and metabolic health management applications (including Mirri One and Mirri Navigator) and related services (each, an “App,” and together the “Apps,” as further defined in Section 2).
Your acceptance. You accept these Terms by tapping “I Agree” (or a similar affirmative control) when it is presented to you with a reasonable opportunity to review these Terms, and again where we ask you to confirm acceptance (for example, when you enable the Sharing feature). If you do not agree, do not access or use the App. We maintain records of your acceptance and of the version you accepted. Your continued use of the App does not, by itself, constitute acceptance of material changes to these Terms (see Section 18).
You also agree to our Privacy Policy, which is incorporated by reference and which explains how we handle your information.
“App” means each diabetes and metabolic health management software application that Mirri provides and that you use — including Mirri One (for Type 1 diabetes) and Mirri Navigator (for general metabolic health and Type 2 diabetes), each available on Apple iOS and Android — and “Apps” means all of them collectively. Each App, together with our related websites, servers, application programming interfaces (“APIs”), routing and delivery endpoints, back-end systems, and other services we provide in connection with the Apps, forms part of the “Services.” These Terms apply to each App you download, install, or use; where these Terms refer to “the App,” they mean each Mirri App you use, and references to the App include the Services.
“Sharing” or the “Sharing feature” means the App’s optional, opt-in feature that uploads Health Data you choose, in encrypted form, to our servers so that it can be delivered to Recipients you select.
“Health Data” means the diabetes- and health-related information you enter into, or authorize an App to access, including data from platform health services such as Apple HealthKit (on iOS) and Android Health Connect or Google Fit (on Android). Some users refer to this as “personal health information” or “PHI”; we use those terms descriptively only. Mirri is not a HIPAA covered entity or business associate (see Section 14 and the Privacy Policy).
“Your Content” means your Health Data and any other data or content you enter into, upload to, or transmit through the App, including information you choose to share through Sharing. Your Content does not include Feedback (Section 11).
“Recipient” means an individual or organization you select to receive information you share through the Sharing feature, such as a family member, caregiver, or healthcare provider.
“Routing Information” means the information our servers process to deliver shared information to Recipients, such as Recipient identifiers, your sharing settings, timestamps, and delivery and read status.
“Mirri Parties” means Mirri and its owners, members, officers, directors, employees, agents, service providers, suppliers, and licensors.
“Account Holder” means the adult (at least 18 years old, or the age of majority in their jurisdiction) who creates and controls an account. Only an Account Holder is a user of the App for account purposes.
“Managed Profile” means a profile that an Account Holder creates and controls within their account to manage the care and Health Data of a dependent in their care, including a minor.
“Managed Device” means a device (such as a dependent’s or minor’s phone) that an Account Holder authorizes and provisions to operate under the Account Holder’s account as a source or relay of Health Data. A Managed Device operates under the Account Holder’s control and does not create its own account.
THE APP IS A TOOL TO HELP YOU RECORD, UNDERSTAND, AND SHARE DIABETES- AND METABOLIC-HEALTH-RELATED INFORMATION. IT IS NOT A MEDICAL DEVICE OR A SUBSTITUTE FOR PROFESSIONAL MEDICAL CARE, AND IT DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, TREATMENT, OR DOSING RECOMMENDATIONS.
BY USING THE APP, YOU ACKNOWLEDGE, AGREE, AND ASSUME THE RISK THAT:
THE SHARING FEATURE IS NOT A MEDICAL DEVICE, ALARM, OR EMERGENCY-NOTIFICATION, MONITORING, OR REAL-TIME ALERTING SYSTEM. INFORMATION IS TRANSMITTED ON A BEST-EFFORTS BASIS AND MAY BE DELAYED, INCOMPLETE, OUT OF ORDER, INACCURATE, OR MAY FAIL TO BE DELIVERED ENTIRELY FOR REASONS INSIDE OR OUTSIDE OUR CONTROL, INCLUDING DEVICE SETTINGS, LOSS OF CONNECTIVITY, THIRD-PARTY NETWORKS, AND RECIPIENT BEHAVIOR.
DO NOT RELY ON SHARING — OR ON ANY RECIPIENT RECEIVING OR ACTING ON SHARED INFORMATION — FOR ANY URGENT, TIME-SENSITIVE, OR SAFETY-CRITICAL PURPOSE, INCLUDING DETECTING OR RESPONDING TO HIGH OR LOW BLOOD GLUCOSE. SHARING IS NOT A SUBSTITUTE FOR A CONTINUOUS GLUCOSE MONITOR’S ALARMS, YOUR OWN DEVICES, OR EMERGENCY SERVICES. IF YOU ENABLE SHARING, YOU ARE RESPONSIBLE FOR INFORMING YOUR RECIPIENTS THAT IT IS NOT AN ALERT OR MONITORING SYSTEM.
Adults only as Account Holders. The App is a general-audience service intended for adults; it is not directed to children. Only an adult who is at least 18 years old (or the age of majority in your jurisdiction) may create an account, become an Account Holder, and agree to these Terms.
Age confirmation at setup. When you first set up the App, we ask whether you are 18 or older.
Managed Profiles and Managed Devices. An Account Holder controls each Managed Profile and Managed Device, including its encryption keys, its Recipients, and all Sharing. A Managed Device operates under the Account Holder’s account and authority, and the person using a Managed Device is not an Account Holder or an independent user of the App. If you provision a Managed Device or create a Managed Profile for another person (including a minor in your care), you represent and warrant that you are that person’s parent or legal guardian or otherwise have the legal authority to do so and to agree to these Terms on their behalf, and you are solely responsible for that person’s Health Data, for choosing its Recipients, and for any Sharing you enable.
Children. We do not permit anyone under 18 to be an Account Holder, and we do not knowingly collect personal information from a child under 13 who is using the App as an independent user. If we learn that a child under 13 has created an account, or is using the App other than through an adult-provisioned Managed Device or Managed Profile, we will delete that account and the associated information. See the Privacy Policy.
Reaching adulthood. When a person whose information is managed through a Managed Profile or Managed Device reaches 18 (or the age of majority in their jurisdiction), they may create their own account, and the Account Holder may unlink the Managed Device, relinquish control, and transfer the associated Health Data to that person’s new account or request its deletion.
Subject to your compliance with these Terms, Mirri grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to download, install, and use the App solely for your personal, non-commercial purposes. All rights not expressly granted are reserved by Mirri.
You will not, and will not permit or enable anyone else to:
Interoperability. If you require information to achieve interoperability of an independently created program with the App and you have a right to that information that cannot lawfully be waived, you must first request it in writing from Mirri at support@mirridiabetes.com, and we may provide it on reasonable terms. Self-help decompilation is permitted only to the extent such a right cannot lawfully be conditioned on such a request.
Each restriction in this Section is a separate and independent covenant, as described in Section 28 (Severability).
The App’s non-public elements — including its source and object code, algorithms, models, data structures, file formats, communication and routing protocols, non-public APIs, performance and benchmark data, and any unreleased or beta features (collectively, “Confidential Information”) — are the confidential information and trade secrets of Mirri. You will not access, use, disclose, or publish Confidential Information except as strictly necessary for your permitted personal use of the App, and you will take reasonable measures to protect it. This obligation survives termination for as long as the information remains non-public.
The App and all related intellectual property are and shall remain the exclusive property of the Developer, including all source code, object code, algorithms, models, designs, user-interface designs, text, graphics, logos, trademarks, and all other content and materials, other than Your Content. These Terms do not transfer any ownership interest in the App to you.
“Mirri,” “Mirri Diabetes,” “Mirri One,” “Mirri Navigator,” and associated logos are trademarks of Mirri Diabetes LLC. You will not use these marks, or any confusingly similar name, mark, or domain, in any product name, app-store listing, advertising, search keyword, or metatag, or in any manner suggesting affiliation with or endorsement by Mirri. All goodwill arising from any use of Mirri’s marks inures solely to Mirri. No license to Mirri’s marks is granted.
Ownership. As between you and Mirri, you own Your Content.
License to operate the App and Sharing. You grant Mirri a limited, non-exclusive, worldwide, royalty-free license to host, store, copy, cache, back up, reformat, transmit, and route Your Content, and to sublicense these rights to our service providers acting on our behalf, solely as needed to operate the App and provide the Sharing feature at your direction — for example, to store your Health Data and to deliver information you choose to the Recipients you select. We do not use Your Content for advertising, and we do not sell it. This license ends when you delete Your Content or disable Sharing, except for copies retained as described in the Privacy Policy or as required by law, and except that we cannot recall, delete, or control information already delivered to a Recipient.
Your responsibilities. You are solely responsible for choosing your Recipients and for the consequences of sharing. You represent and warrant that you have the right and authority to enter and share the information you share, including any other person’s or a minor’s information. Recipients are chosen by you and are not vetted, controlled, or supervised by Mirri.
Recipient terms. Recipients may be required to accept Mirri’s recipient terms before accessing information you share. Even so, once information is delivered we cannot control, recall, or delete it, and you release the Mirri Parties from all claims arising from any Recipient’s access, use, retention, re-disclosure, or misuse of information you share.
If you provide Mirri any feedback, suggestions, ideas, feature requests, or bug reports (“Feedback”), you grant Mirri a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, transferable, and sublicensable license to use, modify, and exploit the Feedback for any purpose without restriction or compensation, and you waive any claim (including moral rights and any claim of ownership or confidentiality) with respect to it. Feedback is not Your Content.
An account is required to use the Sharing feature. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account, and you agree to provide accurate information and to notify us promptly of any unauthorized use. Your account and credentials are personal to you: you will not share, sell, or transfer them or your account, or allow anyone else to access your account. One account per person; accounts are non-transferable.
Some Apps or features are provided free of charge, and others require payment. We may offer paid features, in-app purchases, and subscriptions (including a “freemium” model in which some features are free and others require payment), and we may add, change, or discontinue paid features and change our prices from time to time. The current price and terms for any paid feature or subscription are disclosed to you in the applicable App or at the point of purchase before you complete the transaction, and by completing a purchase you agree to the prices and terms then presented. For any subscription that renews automatically, we or the applicable app store will disclose the renewal price, the billing frequency, and how to cancel, and will provide any notices and cancellation methods required by applicable law. Purchases made through the Apple App Store or Google Play are processed and governed by Apple’s or Google’s terms, respectively, and any refunds are subject to those stores’ policies. Except as required by applicable law or the applicable store’s policies, payments are non-refundable.
Your use of the App is subject to our Privacy Policy, which explains how we handle your information, including how your Health Data is encrypted and how our systems process and route it to deliver it to the Recipients you select. Mirri is a consumer health app and is not a HIPAA covered entity or business associate; HIPAA does not govern the App. We provide the App to you as a consumer and do not act as a business associate of, or contract with, any healthcare provider; if you share information with a provider, you do so as an individual directing the disclosure of your own information.
The Apps may interoperate with third-party services and platforms, including Apple HealthKit and the Apple App Store (on iOS) and Android Health Connect, Google Fit, and Google Play (on Android), and may rely on third-party cloud infrastructure. Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services, and your dealings with them are solely between you and the third party.
We may update, modify, suspend, or discontinue the App or any feature (including the Sharing feature) at any time, with or without notice. We are not obligated to provide updates or to maintain the availability of the App or any feature. We may also set, change, and enforce technical limits, including rate limits and storage limits.
You consent to transact with us electronically. You agree that we may provide these Terms, the Privacy Policy, notices, disclosures, and other communications to you electronically (in the App or by email), that your electronic acceptance (such as tapping “I Agree”) constitutes your signature, and that electronic records satisfy any legal requirement that such communications be in writing. You may withdraw this consent by ceasing to use the App and closing your account; withdrawal does not affect the validity of prior electronic transactions.
Term. This agreement remains in effect until terminated.
Termination. Your rights under these Terms will terminate automatically if you fail to comply with any provision of these Terms. We may also suspend or terminate your access to the App or the Sharing feature at any time. Upon termination, you must stop using the App and delete all copies in your possession.
Changes. We may update these Terms from time to time. For changes that materially affect your rights (including changes to the arbitration provision, the class-action waiver, the limitation of liability, or how we handle Health Data), we will provide advance notice and obtain your affirmative acceptance before those changes apply to you; if you decline, your sole remedy is to stop using the affected feature or the App. Non-material changes are effective when posted, and we will update the Effective Date.
Survival. The following survive termination: Sections 2 (Definitions), 7–11 (License Restrictions; Confidentiality; Intellectual Property; Your Content; Feedback), 14 (Privacy), 19 (Disclaimer of Warranties), 20 (Limitation of Liability), 21 (Indemnification), 22 (Dispute Resolution), 23 (Governing Law and Related Remedies), and 28 (Miscellaneous), and any other provision that by its nature should survive. The reverse-engineering, benchmarking, confidentiality, and non-competitive-use restrictions survive for as long as permitted by law.
THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, THE MIRRI PARTIES DISCLAIM ALL WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
NO STATEMENT — WHETHER IN THE APP, THE PRIVACY POLICY, MARKETING, OR OTHERWISE — CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS, AND NO DESCRIPTION OR AFFIRMATION IS A BASIS OF THE BARGAIN. THE MIRRI PARTIES DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR ACCURATE; THAT ANY DATA (INCLUDING DATA FROM PLATFORM HEALTH SERVICES SUCH AS APPLE HEALTHKIT OR ANDROID HEALTH CONNECT, CONNECTED DEVICES, OR DATA RECEIVED OR SENT THROUGH SHARING) WILL BE DELIVERED, TIMELY, COMPLETE, OR ACCURATE; THAT ENCRYPTION OR SECURITY MEASURES CANNOT BE CIRCUMVENTED; OR THAT THE APP WILL MEET YOUR REQUIREMENTS. YOU USE THE APP AT YOUR OWN RISK.
NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY THAT APPLICABLE LAW DOES NOT PERMIT TO BE LIMITED OR EXCLUDED, INCLUDING (A) LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY THE MIRRI PARTIES’ NEGLIGENCE; (B) LIABILITY FOR GROSS NEGLIGENCE, WILLFUL, WANTON, OR RECKLESS MISCONDUCT, OR FRAUD; OR (C) ANY RIGHT OR REMEDY UNDER THE INDIANA DECEPTIVE CONSUMER SALES ACT OR OTHER NON-WAIVABLE CONSUMER-PROTECTION OR PRIVACY LAW.
EXCEPT FOR THE FOREGOING, AND TO THE FULLEST EXTENT PERMITTED BY LAW:
THE DAMAGES EXCLUSION AND THE LIABILITY CAP APPLY INDEPENDENTLY OF EACH OTHER, APPLY TO EACH OF THE MIRRI PARTIES, AND SURVIVE ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY REMEDY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
You agree to indemnify, defend, and hold harmless the Mirri Parties from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your misuse of the App; (b) your violation of these Terms or of any applicable law; (c) Your Content, including information you share through the Sharing feature; (d) your breach of any representation about your authority or consent to enter or share any person’s information (including a minor’s); or (e) any claim brought by or on behalf of a person whose information you shared, or by any Recipient. We may assume the exclusive defense and control of any matter subject to indemnification, and you will cooperate with us and will not settle any matter without our prior written consent. This Section does not apply to the extent a claim arises from a Mirri Party’s own gross negligence or willful misconduct.
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO SUE IN COURT AND TO PARTICIPATE IN A CLASS ACTION.
Informal resolution first. Before starting an arbitration, you and Mirri agree to try to resolve the dispute informally by contacting each other; if it is not resolved within 60 days, either party may start arbitration.
Binding arbitration. Except for the Excluded Claims below, any dispute arising out of or relating to these Terms or the App will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitrator decides all issues, except that a court decides the enforceability of the Class-Action Waiver below. Judgment on the award may be entered in any court of competent jurisdiction.
Class-action waiver. YOU AND MIRRI MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims or preside over any representative or class proceeding. This Class-Action Waiver is not severable from this Section: if it is held unenforceable as to any claim, that claim (and only that claim) will proceed in court, and the rest of this Section will otherwise remain in effect.
Jury-trial waiver. To the extent any claim proceeds in court, you and Mirri each waive any right to a jury trial.
Excluded Claims. This Section does not require arbitration of: (a) claims that may be brought in small-claims court; or (b) claims for injunctive or other equitable relief for actual or threatened infringement, misappropriation, or breach of intellectual-property or confidentiality rights (see Section 23).
30-day opt-out. You may opt out of this arbitration and class-action-waiver Section by sending written notice to support@mirridiabetes.com within 30 days after you first accept these Terms, stating your name and that you opt out of arbitration. Opting out does not affect any other part of these Terms.
These Terms are governed by and interpreted in accordance with the laws of the State of Indiana, without regard to its conflict-of-laws rules. This does not deprive you of the protection of mandatory consumer-protection provisions of your place of residence that cannot be waived by agreement.
Forum. Subject to Section 22 (Arbitration), any dispute not subject to arbitration shall be resolved exclusively in the state or federal courts located within the State of Indiana, and you consent to the personal jurisdiction of those courts.
Equitable relief. You acknowledge that any breach of Sections 7–11 (License Restrictions; Confidentiality; Intellectual Property; Your Content; Feedback) would cause Mirri irreparable harm for which monetary damages are inadequate. Notwithstanding Section 22, Mirri may seek injunctive or other equitable relief for actual or threatened infringement, misappropriation, or breach of its intellectual-property or confidentiality rights in the state or federal courts located in Indiana, without proof of actual damages and without posting a bond, in addition to all other remedies.
Limitations period. Except where prohibited by law, and except for claims for personal injury or wrongful death, any claim arising out of or relating to the App or these Terms must be filed within one (1) year after it accrues, or it is permanently barred.
Attorneys’ fees. In any action to enforce Sections 7–11 or Mirri’s intellectual-property or confidentiality rights, the prevailing party is entitled to recover its reasonable attorneys’ fees and costs.
You represent and warrant that you are not located in, and will not use the App in or for the benefit of, any country or region subject to a U.S. Government embargo or designated as terrorist-supporting, and that you are not on any U.S. Government restricted-party or denied-party list. You will comply with all applicable export-control and sanctions laws.
The App is “commercial computer software” and “commercial computer software documentation” under FAR 12.212 and DFARS 227.7202. Any use, reproduction, or disclosure by or on behalf of the U.S. Government is subject to these Terms.
Apple App Store (iOS). If you download an App from the Apple App Store, the following additional terms apply. These Terms are between you and Mirri only, and not with Apple, and Apple is not responsible for the App or its content. Apple has no obligation to provide maintenance or support for the App. Apple is not responsible for any product warranties or for addressing any claims relating to the App (including product-liability, legal or regulatory, or intellectual-property claims), except that, to the extent required, Mirri will refund the purchase price, if any. You represent that you are not located in a U.S.-embargoed or terrorist-supporting country and are not on any U.S. Government restricted-party list. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You will also comply with applicable third-party terms (such as the Apple Media Services Terms and Conditions) when using the App.
Google Play (Android). If you download an App from Google Play, you agree to comply with the Google Play Terms of Service and other applicable Google policies. These Terms are between you and Mirri only, and not with Google; Google is not responsible for the App or its content and is not a party to these Terms. To the extent of any conflict between these Terms and the Google Play Terms of Service regarding your acquisition or use of an App obtained from Google Play, the Google Play Terms of Service govern solely as to that subject matter.
We are committed to making the App accessible and work toward conformance with recognized accessibility standards (such as WCAG 2.1 AA). If you have difficulty accessing any part of the App, contact us at support@mirridiabetes.com and we will work with you to provide the information or functionality you need.
Entire agreement; order of precedence. These Terms, together with the Privacy Policy, are the entire agreement between you and Mirri regarding the App and supersede all prior agreements, including any prior End User License Agreement. If these Terms conflict with the Privacy Policy, the Privacy Policy governs as to the collection, use, and disclosure of your information, and these Terms govern in all other respects.
Severability; separate covenants. Each restriction in Sections 7 and 8 is a separate and independent covenant. If any provision (or any word, phrase, scope, or duration within it) is held unenforceable, it will be severed and the remaining provisions will remain in effect; the parties intend that a court enforce the balance to the fullest extent permitted rather than rewrite the severed portion.
No waiver. Our failure to enforce any provision is not a waiver of it.
Assignment. You may not assign these Terms without our prior written consent; we may assign them.
Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, outages, failures of connectivity or third-party or cloud services, war, terrorism, civil unrest, labor disputes, epidemics, or governmental action, and we may suspend or extend performance during any such event.
Notices. We may provide notices to you in the App or by email; you may send notices to us at support@mirridiabetes.com or Mirri Diabetes LLC, 300 Main St., Ste. 900, Lafayette, IN 47901, United States.
Headings; interpretation. Section headings are for convenience only and do not affect interpretation. “Including” means “including without limitation.”
Third-party beneficiaries. Except for the Mirri Parties (who may enforce the disclaimers, limitations, and releases that reference them) and Apple (as stated in Section 26), there are no third-party beneficiaries of these Terms.
Questions about these Terms? Contact us at:
Mirri Diabetes LLC
300 Main St., Ste. 900
Lafayette, IN 47901, United States